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Precedent Setting Lemon Law Wins

Hayes v. GMC and Tustin Chevrolet

Consumer Award Calculations, Jiagbogu v. Mercedes Benz

Lemon Law Victory Spotlights GM Public Relations Disaster

Superior Court judge upholds largest "Lemon Law" jury verdict in California, Forest vs. BMW of North America

For Immediate Release

SUPERIOR COURT JUDGE UPHOLDS
LARGEST "LEMON LAW" JURY VERDICT IN CALIFORNIA

On February 7, 1992, Santa Barbara County Superior Court Judge Patrick McMahon upheld an October jury verdict of $182,096.11 to Mr. Pierre P. Forest of Beverly Hills.

The jury had found that BMW of North America willfully violated California's ‘lemon law' by refusing to refund to the plaintiff his vehicle purchase price, according to Mr. Forest's counsel, the Glendale law firm of Taylor and Hodges.

The Superior Court Judge in his memorandum of decision denying BMW's motion for a new trial, characterized the jury as conservative but said "... 99,999 out of 100,000 juries hearing the same evidence would have reached the same result."

Although BMW argued at trial that the particular electrical system defect was "characteristic of the design", BMW's literature did not disclose any such problem. The honorable Judge McMahon stated "in this modern age, when a vehicle is defective, it is a rather hollow defense to tell the customer to "get a horse."

"Whenever a manufacturer tells a consumer to accept an equally defective replacement vehicle, the jury is likely to treat this as equivalent to two other time-honored but immortal responses namely ‘let them eat cake' or ‘the public be damned.' the award was an attempt to quantify in monetary terms the immoral character of BMW's own corporate policies...," according to Judge McMahon.

In sustaining the jury's award of a civil penalty in the amount of $90,238.64, Judge McMahon stated: "the evidence of willfulness was self-evident. Indeed BMW's fate was sealed when they insisted that there was nothing wrong with the "ultimate driving machine." BMW's posture at trial made "...the award of penal damages virtual certainty".

Judge McMahon explained the philosophy behind the Song Beverly Consumer Warranty Act (lemon law):
". . . The manufacturer has ultimate control over products sold to California consumers. If the product is defective, the manufacturer can either decide not to release the product at all or to refund the purchaser's money..." the statute "...tends to encourage that vehicles sold to members of the unsuspecting public will have been adequately tested and designed. Furthermore, if the manufacturer filibusters, the statute provides a mechanism by which a conscientious jury can impose financial penalty as a deterrent..." to such tactics.

Other interesting items to be found in Judge McMahon's memorandum of decision are:
Defense counsel's "...strident insistence that BMW should have prevailed on all issues seems to be presented more for the enjoyment of his clients rather than to address what actually happened at trial."

"The key to America's greatness never was caveat emptor."

"...if the ‘characteristic of the design, etc. Is in fact defective, then the car should never have been designed in that fashion. Stated otherwise, if all other cars of the same make, model and year are also lemons, the manufacturer is not entitled to immunity."

"...gauged in light of numerous cases dealing with punitive damages, an award of a statutory penalty amounting to slightly more than the amount of the statutory damages does not shock the conscience. Indeed it seems to reflect the jury's decision that the corporate policy which BMW pursued will not be countenanced as it is out of step with the Song Beverly Consumer Warranty Act."

Mr. Forest's trial attorney, A. Clifton Hodges, said that this award, thought to be the largest "lemon law" award in the state's history, obviously sends a strong message to BMW. "If other manufacturers can read the handwriting on the wall, it should also serve as a potent message to the entire automotive industry."

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