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Washington – Code §19.118.021

Vehicles Covered:

Leases or purchases made in state and registered in state, including demonstrators, motorcycles and lease purchases. Excludes business fleets with 10 or more vehicles, non-motor home portions of motor homes and trucks over 19,000lbs.

Persons Covered:

Consumers under agreement or contract for transfer, lease or purchase of a new vehicle.

Period Covered:

Whichever is first: 2 years or 24,000 miles.

Notice Requirement:

(a) Manufacturer – to provide statement of rights, written statement of repairs after vehicle return; (b) Consumer – written request for replacement/refund.

Repair Requirements:

(a) Serious defect: two or more repair attempts; (b) same nonconformity four or more repairs attempts; or (c out of service for a cumulative total of 30 or more calendar days with at least 15 days during first year or first 12,000 miles.

Affirmative Defenses:

The nonconformity does not substantially impair the use, market value or safety of the vehicle, or is the result of abuse, neglect, or any unauthorized modifications or alterations.

Replacement/Refund:

At the consumer's option, the manufacturer shall replace with an identical or reasonably equivalent vehicle, or refund the full purchase price less a reasonable allowance (defined).

Other Reimbursement:

Collateral and incidental costs as defined: refunds to the consumer and lienholder.

Other remedies:

There is no limit on other consumer remedies. Violation of this chapter is an unfair or deceptive trade practice: Attorney fees, costs and treble damages.

Arbitration:

For remedies under this section, a consumer must use the informal dispute procedure established by the manufacturer provided that it complies with 16 C.F.R. 703.

Dealer Liability:

None

Resale of Lemon:

Full disclosure required.